Armenia / Yerevan, Lori, Shirak, Nor Akunq: Technical audit of lease contract

SaWa has been working as Independent Technical Auditor for supervising a Major Lease Contract covering the water and wastewater infrastructure within most of the Armenian territory.

The scope of services as Independent Technical Auditor is to

• monitor the fulfillment of the per-formance standards of the lease contract,
• conduct annual technical, O&M, and management audits of the Lessee,
• implement annual customer satis-faction surveys,
• conduct on-site audit missions within the service area covered by the lease contract.